Shipping & Delivery
How much does shipping cost?
The following conditions apply: The goods are delivered within the EU. International shipping on request .
Domestic deliveries (Germany):
We charge a flat shipping fee of €6.90 (including VAT) per order.
Shipping within the EU ( Netherlands, Austria, Belgium, France, Spain, Italy) :
We charge a flat shipping fee of €13.99 (including VAT) per order.
Which payment options are accepted?
– Prepayment by bank transfer
– Payment by credit card
– Payment via PayPal
– Payment via ApplePay
Further details on payment
If you pay by credit card, your credit card account will be debited when the contract is concluded.
If you have any questions, you can find our contact details in the imprint .
How is shipping done?
Shipping is climate-neutral through DHL GoGreen , which you can track at any time using your tracking number. DHL will also notify you of the delivery by email approximately 24 hours before delivery.
How long does it take for the goods to reach me?
- The delivery time via DHL within Germany is 3-7 working days.
- The delivery time via DHL to Austria is 5-9 working days.
- The delivery time by DHL in the rest of Europe is usually 8-12 working days
- The delivery time by DHL to non-EU countries can be delayed by customs procedures, over which we have no influence.
How is it packaged?
We attach great importance to the packaging of your order so that your favorite items arrive undamaged. We also primarily use recycled materials and biodegradable packaging materials to protect our environment. We reuse our packaging as often as possible. We would also be happy if you have another use for the packaging.
Returns & Complaints
arrabbiata does not cover any costs for returns. Please fill out the contact form and state your order number if you have any questions about the delivered goods or returns.